OneCasino.com Overview
If you are on the prowl for a new online casino, OneCasino.com might just be the one for you. Established by One Casino Ltd in 2017 it has acquired a Malta Gaming License and sets out to be a unique casino experience for its users. The online casino does not only offer games from leading casino game developers, but it also offers unique games developed by themselves and only offered on the OneCasino.com page.
Design and Functionality
The design of the online casino OneCasino.com is also something that sets them apart from other online casinos. The platform is built up by the casino themselves and the interactive design is effortlessly navigable and pleasing for the eye. One Casino knows that more and more users prefer to play on their hand-held devices and therefore their platform is mobile optimized. The page works without any issues and the loading time for games are normal.
One Casino has organized the games in a user-friendly way. Players can search through the different game categories or use the search function where the casino makes it possible to search on the different game providers or just on the name of the game. These might seem like small features, but they are of outmost importance for many players, and therefore something we at FindFairCasinos value highly.
Customer Support
During this Onecasino.com Review we also have a look at the support department. At One Casino you can get support in multiple ways. The easiest way is to contact support through the live chat. The live chat is available on business days between 09:00 and 21:00. Besides that it is possible to call the One Casino Support team. The care team is available to help answer your questions and provide you with information about their services. Call now or submit a help ticket. You can call OneCasino.com using the following number +31 (0)85 201 0298.
For many questions you can also have a look at the F.A.Q. section. In the F.A.Q. section you will find many answer to questions that customer ask on a regular basis. In the help center you can also send in tickets to the customer support department. All with all you can really see that OneCasino.com puts a lot of effort in their customer support department. Because of this we review the customer support as good. And it would even be better if the chat would be operated 24/7. Which might be a good thing for the future!
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Website: https://www.onecasino.com/
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Reviews
Worst experience ever
Worst experience ever, I have sent numerous emails to support chasing withdrawals and they do not even reply, the live chat is horrific, they take on average 8 mins to answer one question and blame technical issues! I have been promised my money tomorrow, I have asked them if they need any documents off me and they assured me no it’s all being processed, I will update tomorrow.
I feel like it’s a scam.
This casino is awful..don’t win anything on the games. Poor game selection, and the customer service is horrible, I asked them what their payout rate was and they didn’t even know what I was talking about and couldn’t give me a straight answer. I feel like it’s a scam.
Shocking customer service
STAY AWAY…YOU deposit and they take 5 times more out your bank and do not answer emails. Stay away from any that use this..Shocking customer service
DO NOT PLAY
DO NOT EVEN THINK OF PLAYING with this Casino.
Money back is a nightmare
I have not played, but my father played and won. But then his account was hacked and his money was wiped out. Now trying to get his money back is a nightmare!
Worst casino ever
Worst casino ever . gamea are so rigged to lose . play on other sites and the games let u win bits here and there but since ove been on this site about 3 weeks ove had nothing buty lose lose lose not even smAll wins and the bonuses are rubbish too. i keep thinking it cant be this bad and i then deposit thinking I may win small but no its absolutly crap. Avoid
Excellent site
Excellent site many games to choose from great layout I love the trophies and the jackpot wheel and the weekend booster is a great addition.
Just incredible
I’ve had so many wins and bonuses with these guys it’s just incredible.
I am happy
We’re thrilled in this internet casino, generally fork out cash on time frame, generally anticipating major excitement, My partner and i invite absolutely everyone to this particular internet casino!!! Ideal site
I have won
As with playing web-sites or even gambling houses an individual possibility your own money. I’ve got earned above I’ve got put in place which is a benefit but almost always there is a risk to be able to losing.
Good casino
There are a lot of games 🙂 Many depositing options, withdraw is quickly accepted. Chat support are very helpfull and this is important too good casino.
Fulfill all the requirements
Comparing to other provider of casino games this one fulfill all the requirements . Quick verification and confirmation of personal documents
Great site
Great site,fun,and well worth it. Original and new games plus you can play for fun, and for real it’s your choice.
Real deal online gaming
Real deal online gaming
Very nice gaming experience
Very nice gaming experience, with good customer service and fast withdrawal section.Definitely worth a try!!!
There is so much fun
There is so much fun with a multitude of slots to choose from. The payout is quick and I’ve won a few times! The overall experience and their amazing offers keeps me coming back to play!!
I would avoid at all costs
Opened account deposit £1000 betting freely for 24 hours balance £1300 made withdrawal request then account locked despite numerous emails no acknowledgement and on live chat they say they are in the process of verifying (after 7 days) how long does it take to look at a passport / I would avoid at all costs whilst the website looks good the efficiency is poor and plenty other alternatives out there and just look at everyone else’s feedback wow if I’d seen that first !!!!
TOTAL SCAM
TOTAL SCAM……The deposit process is quick n fast …easy ..there is no question of security while depositing but when it comes to withdrawal the question of security n verification comes… they will ask u for number of things ….if they care abt customers than the process of withdrawal should be as easy as deposit. …..BEWARE PPL THEY WONT LET U TAKE THEIR MONEY AT ALL…STAY AWAY FROM THIS SITE
No support
In addition to all was written here no support as well. I can’t simply contact then
Withdrawal time is too long
Casino and games are great but withdrawal time is too long compering other casinos in Internet. But great games and Casino
Onecasino company is a disgrace
Deposited £100 on the basis of matched bonus or free spins. Got neither . Emailed 5 times without reply. This company is a disgrace and bordering on fraud. Taking people’s money under false pretences