I self excluded for 6 months
I self excluded for 6 months. My account was due to open on 17Nov, but now I’m told I have to wait for 31days cooling off period, cooling off from what?. This was never communicated when I took a break. I find its a way of blocking people from playing.
bodianro - December 12, 2021 Very disappointed
I opened an account with this sit at the start of the month only to be blocked after an hour because of a self exclusion with a linked account. Which in this case was correct. Only problem I have is that I was allowed to deposit £600 to which £300 is still in there. And not at any point has any money been sent back to me. I have been in contact by phone and sent a lot of messages and I literally have had only one reply in nearly a month. Live chat constantly resets and my messages are always been sent to the relevant team supposedly.feel very disappointed and feel like I have been left in limbo. Thanks
pyngedir7v - November 20, 2021